Where would you go again .. and again .. for some lunch.. ??? Doesn’t all the sandwich taste about the same..?? So why do some ppl go to a particular cafe or fast food restaurant on a daily basis..?? Is it really because of the food..?? or a particular coffee aroma..???
For me.. it’s the ppl who works in the cafe or sandwich place or the restaurant.. that would make me come back over and over again. I’m not a really fussy customer.. but at times.. i could be wierd.. and asked for a half – half sandwich. This sandwich cost the same.. irregardless whether i have all egg salad or chicken salad.. but you see at times.. a variety is good.. and i never asked for it.. when the sandwich place is busy. Some would accommodate me.. but some would not. And to those who does.. during non peak hours.. i’m forever grateful. Since you all know that I come from a place.. where I can get just about any kind of food.. from Indian food to Chinese food or Japanese or Greek and even Swiss food.. or Malay food and the list goes on.
The employees are assets of the company.. but it is just as important that the employers empower the employees to try and go beyond the call of duty.. even if it was a simple sandwich. And yes.. i got my first half-half sandwich.. and no.. i won’t be asking for another one like this for a long time.. becasue i know.. it is not right. But sometimes.. a nice gesture from the gal over the counter.. can have a lasting impression.. and make a very home sick customer very happy.